Frequently Asked Questions
Do you offer same day delivery?
Yes we offer same day delivery. Your machinery hire order must be completed prior to 3pm Monday to Friday for us to be able to deliver it to you onsite.
I have an office in Newcastle, can I hire a machine from you?
Yes, we are happy to have anyone looking for rental machines hire from us, even organise their own freight company to pickup the machinery.
What if happens if we miss the delivery?
If you are not onsite at the time of delivery we will make a call and wait 15 minutes. We need to have all equipment signed for by authorised representatives of the hirer. In the event that you are unable to take delivery we may charge you with a redelivery fee which is the equivalent to the delivery fee.
Do you offer weekend hire?
Yes, we offer weekend hire for all of our machines. All weekend hires must be picked up or have left our yard by 3pm on Friday. We aren't open on weekends for deliveries.
Pre-Hire Condition Report?
We make sure that we are providing the machines that are cleaned, free of fault & in good working order. When hiring the machine please make sure you have checked the equipment and made not of anything you deem of fault prior to leaving our yard or taking delivery.
What happens if the machine needs repairs?
We have a team of expert technicians who can service and repair machines as needs arise.
Are the machines insured?
Yes, all of our machines on hire are covered by insurance.